Water Coolers
Call Us Now For A Quote
01442 507020

Aquachill Water Coolers Ltd (Trading as Aquachill)

Terms and Conditions of Business

These are the terms on which Aquachill Water Coolers Ltd (‘Company’) do business. They do not affect your statutory rights. They are designed to set out clearly the Company’s responsibilities, your obligations, and your rights.

1. Agreement

1.1 This agreement shall apply to all service agreements for the hire and sale of coolers and goods by Aquachill Water Coolers Ltd (the Company) to the exclusion of all other terms and conditions.

1.2 Acceptance of delivery of goods shall be deemed conclusive evidence of your acceptance of this agreement.

1.3 Aquachill Water coolers Ltd may assign its rights under this agreement without requiring the customers’ consent.

1.4 The customer may not assign this agreement without the consent of Aquachill Water Coolers Ltd.

1.5 This agreement shall be governed by and construed in accordance with English law and the parties agree to submit to the non-exclusive jurisdiction of the English courts.

1.6 Nothing in these terms and conditions shall affect the statutory rights of the consumer.

2.  Charges

If payment is not made within thirty days of invoicing, then Aquachill Water Coolers Ltd shall be entitled:

2.1 To cancel this agreement or suspend further deliveries.

2.2 To appropriate any payment already made under this or any other agreement to the debt.

2.3 In relation to customer owned machines a call out charge of £25.00 + parts (excluding Vat) may be charged at the discretion of Aquachill Water Coolers Ltd.

2.4 Payment terms are strictly 30 days net via Direct Debit unless otherwise agreed in writing.

3. Title and Risk

3.1 At no time will the title of the cooler supplied to the customer pass to the customer unless it has been purchased.

3.2 Risk for the cooler shall pass to the customer at the time of delivery.

3.3 At no time will the title of the 19 litre water bottles supplied to the customer pass to the customer. Failure to return empty bottles may incur a cost of £5.00 per bottle at the discretion of Aquachill Water Coolers Ltd.

3.4 Where bottle deposits are charged only Aquachill bottles returned in good order will be refunded. Damaged or contaminated bottls will not be refunded.

3.5 No refunds will be made for full bottles returned to Aquachill.

3.6 Aquachill will not refund or replace any products sold, but will make every effort to repair or replace any products which fall under warranty, or that are faulty and undamaged. Any consumable products are therefore accepted under this agreement without the option of ‘Sale or Return’.

3.7 At the end of short term contract work all bottles, empty or not, must be returned to Aquachill. As stated above no refunds can be made for full bottles returned.

3.8 Aquachill Water Coolers Ltd will be entitled to recover from the customer the price of the goods (inc VAT) which have been delivered but for which the customer has not paid.

3.9 Aquachill Water Coolers Ltd may at its discretion from time to time withdraw its Equipment from the customer, and substitute it with comparable equipment, and the terms and conditions of this Agreement shall continue to apply to such substituted equipment.

4. Liability

4.1 Aquachill Water Coolers Ltd shall maintain the cooler as regards fair wear and tear, but accepts no liability to repair the cooler in respect of accident, negligence, abnormal weather conditions, or failure to follow the instructions provided.

4.2 For hired water coolers or where an agreement is made to maintain a customer owned machine, the customer must allow us access to maintain and sanitise the Products in accordance with Our instructions and/or any instructions from the manufacturer of the Products.

4.3 Aquachill Water Coolers Ltd liability to any party is limited to £100 except in cases of personal injury or death caused by its negligence.

4.4 Except in respect of personal injury or death caused by Aquachill Water Coolers Ltd negligence it shall not be liable for any consequential loss, damage or compensation which arise in connection with the cooler and the supply of goods except as provided in this agreement.

4.5 The customer shall be responsible for electrical testing of the appliance. For avoidance of doubt, Aquachill Water Coolers Ltd servicing does not include PAT testing.

4.6 The customer shall dispense only water supplied by Aquachill Water Coolers Ltd and shall not refill empty bottles with tap water or otherwise. Aquachill Water Coolers Ltd accepts no liability in relation to such actions.

4.7 All warranties, or other terms implied by the statute or common law are excluded to the extent permitted by law.

5. Termination

5.1 For Rented Bottle Fed machines the minimum contract period shall be 6 months from the date of this agreement. If you wish to continue the agreement after the initial contract period, there is no need to confirm, as the agreement will continue on a 6 monthly basis thereafter, unless three months notice is received to the contrary.

5.2 For Rented Mains Fed machines the minimum contract period shall be 12 months from the date of this agreement. If you wish to continue the agreement after the initial contract period, there is no need to confirm, as the agreement will continue on an annual basis thereafter, unless three months notice is received to the contrary.

5.3 For maintenance only agreements, including 3 monthly sanitisation services for Bottle Fed water coolers, and six monthly sanitisation services and filter changes for Plumbed In water coolers, water fountains, water taps, and boilers, the minimum contract period shall be 12 months from the date of this agreement. If you wish to continue the agreement after the initial contract period, there is no need to confirm, as the agreement will continue an annual basis thereafter, unless three months notice is received to the contrary.

5.4 Upon termination of the agreement, the customers shall allow Aquachill Water Coolers Ltd to repossess the cooler and bottles and shall grant all such rights to Aquachill Water Coolers Ltd to achieve the same.

5.5 Termination shall not relieve the Customer from any obligation to pay rent or other monies owing to the lessor. In addition, if the Customer defaults, the lessor shall have all rights and remedies which are available to it under applicable law, as well as the rights to recover reasonable collection costs, including reasonable legal costs, from the Customer.

6. Important: You should read this carefully

6.1 Your Rights

The Consumer Credit Act 1974 covers this agreement and lays down certain requirements for your protection which must be satisfied when the agreement is made. If you would like to know more about the protection the act offers, you should contact trading standards or a local Citizens Advice Bureau.

6.2 Data Protection

Aquachill Water Coolers Ltd undertakes to the customer that it will comply with the Data Protection Act 1998 insofar it relates to this agreement and the customer agrees to the processing of the customers personal information by our company for the purposes of complying with this agreement.

Website Terms and Conditions

These terms & conditions set out the basis on which you can visit and use our website.

This site is owned and operated by Aquachill Water Coolers Ltd.

Aquachill is a trading name of Aquachill Water Coolers Ltd.

Registered office: Unit 26, Boxted Farm, Berkhamsted Road, Hemel Hempstead, HP1 2SG. Registration No. 7200181 / VAT No: 988 9604 38

1. OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to Aquachill Water Coolers Ltd, and any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Aquachill Water Coolers Ltd. You may not modify, distribute or re-post anything on this website for any purpose.

2. ACCURACY OF CONTENT

Aquachill Water Coolers Ltd has taken every care in the presentation of the content of this website, in particular to ensure that prices, where quoted, are correct at time of publishing and all products have been fairly described.

The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitors display of any colour will accurately reflect the colour of the product on delivery.

To the extent permitted by applicable law, Aquachill Water Coolers Ltd disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Aquachill Water Coolers Ltd shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

3. DAMAGE TO YOUR COMPUTER

Aquachill Water Coolers Ltd makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it.

Aquachill Water Coolers Ltd shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

4. CUSTOMER COMPLAINTS

4.1 Any Customer complaints should be addressed to Aquachill Water Coolers Ltd. Customer Service Manager, the e-mail address and telephone numbers of which are listed on our website in ‘Contact Us’.

5. GENERAL

5.1 If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

5.2 All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only for your personal use in placing orders with Aquachill Water Coolers Ltd, and you may not copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

5.3 These Terms and Conditions will be governed by English law and the parties submit to the exclusive jurisdiction of the English courts in relation to any dispute which may arise between them.