Water Coolers
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Delivery & Returns Policy

Delivery Policy

Aquachill’s “Delivery Guarantee” - which states that we will deliver your new water cooler system/products within 24 hours of your order – is only applicable to orders made before 2pm. Orders made after 2pm may still be delivered within 24 hours of your order but we cannot guarantee this.

Products will be delivered to the address provided by you via the online order form. If you wish to change this address after you have completed your online order then you must contact Aquachill Water Coolers immediately on 01582 872722 to ensure that this change has been made.

Returns Policy

You can return any Aquachill water cooler system or product within 7 working days of receipt  for a full refund. You are responsible for returning the product(s) to Aquachill promptly and ensuring that they are not damaged during this time. Once we have received and inspected the returned product(s) we will process your refund.

If you have any questions about Aquachill’s delivery or returns policies then please do not hesitate to contact us.

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